Organizers
Özlem Ergun
Northeastern University
Associate Professor, Mechanical and Industrial Engineering; Co-director, Center for Health & Humanitarian Systems, Georgia Tech
Dr. Özlem Ergun is currently an Associate Professor in the Department of Mechanical & Industrial Engineering at Northeastern University in Boston, MA. Prior to beginning at Northeastern, Dr. Ergun was the Coca-Cola Associate Professor in the Stewart School of Industrial & Systems Engineering at Georgia Tech where she co-founded the Center for Health & Humanitarian Systems (HHS) and continues to serve as a co-director. She received a B.S. in Operations Research and Industrial Engineering from Cornell University in 1996 and a Ph.D. in Operations Research from the Massachusetts Institute of Technology in 2001. She was awarded the NSF Career Award in 2003.
Dr. Ergun’s research focuses on the design and management of large-scale networks. She has applied her work on network design, management and collaboration to problems arising in the airline, ocean cargo and trucking industries. Recently, her work has been focused on the use of systems thinking and mathematical modeling in applications with societal impact. Her main research contributions are the development of a set of new algorithmic and analytical tools and their applications (together with well known concepts from optimization and game theory) to important real world problems. She has worked with organizations that respond to humanitarian crisis around the world, including: UN WFP, IFRC, CARE USA, FEMA, USACE, CDC, AFCEMA, and MedShare International.
Jarrod Goentzel
Massachusetts Institute of Technology
Founder and Director, Humanitarian Response Lab
Jarrod Goentzel is founder and director of the MIT Humanitarian Response Lab, which strives to make supply chains more responsive to human needs. His research focuses on supply chain design and management, transportation procurement and planning, humanitarian needs assessments, information management and the use of technology to facilitate decision-making. Based in the MIT Center for Transportation and Logistics, Dr. Goentzel has developed graduate-level courses in supply chain finance, international operations and humanitarian logistics. Previously, Dr. Goentzel was Executive Director of the MIT Supply Chain Management program, a nine-month professional master’s degree program. He joined MIT in 2003 to establish the MIT-Zaragoza International Logistics Program with the Zaragoza Logistics Center in Spain.
Pinar Keskinocak
Georgia Institute of Technology
William W. George Chair, School of Industrial and Systems Engineering; Associate Director of Research for the Health Systems Institute; Co-director, Center for Health & Humanitarian Systems
Dr. Keskinocak’s research focuses on the applications of operations research and management science with societal impact, particularly health and humanitarian applications, supply chain management, and logistics/transportation. Her recent work has addressed infectious disease modeling, evaluating intervention strategies, and resource allocation; catch-up scheduling for vaccinations; hospital operations management; disaster preparedness and response (e.g., prepositioning inventory); debris management; centralized and decentralized price and lead time decisions.
She has worked on projects with companies, governmental and non-governmental organizations, and healthcare providers, including American Red Cross, CARE, CDC, Children’s Healthcare of Atlanta, Emory University Hospital, Grady Memorial Hospital, and Intel Corporation. Previously she served as INFORMS Vice President of Membership and Professional Recognition, the co-founder and president of INFORMS Section on Public Programs, Service, and Needs, and the president of the INFORMS Health Applications Society.
Lew Roberts
Gordon Institute of Business Science
International Faculty
Lew is President and founder of L. Roberts & Associates Inc., a firm based in the USA that provides a wide range of professional consulting and management development services, aimed at improving business performance, with an emphasis in the field of supply chain management. He specializes in the fields of Business Performance Improvement and Supply Chain Management. His consulting and management development career over the last twenty five years has included working with Ryder, UPS, Caliber Logistics, DHL, Menlo Worldwide, BAX Global, Owens Corning, Coca-Cola, Georgia-Pacific, Baxter, De Beers, Mercedes Benz, Nissan and many other major firms worldwide.
Lew has spoken at many conferences and universities worldwide and has developed and delivered courses in strategic sourcing for major companies around the world including UPS and Anglo American. He is currently an Adjunct Faculty at the Gordon Institute of Business Science (GIBS), in South Africa, and a lecturer and consultant at the Scheller College of Business at Georgia Tech, teaching in the field of Operations and Supply Chain Management.
Shaun Rozyn
Gordon Institute of Business Science
Executive Director of Executive Education
Shaun is the Executive Director of Executive Education at the Gordon Institute of Business Science (GIBS), the business school of the University of Pretoria based in Johannesburg, South Africa. Shaun sits on the Board and Executive Committee of GIBS and is the head of corporate partnerships and works closely with organisations including SABMiller, Standard Bank, Massmart/ Walmart, SASOL, MTN, Deloitte and IBM on strategic learning advisory. He also sits on the Board of the South African Institute of People Management (IPM) and the African Leadership Academy (ALA) as well as others.
Shaun has a Masters Degree in Economics from the University of Stellenbosch and a MBA from GIBS. He completed the Harvard High Potential Leaders programme in 2011 and is currently completing his DBA in Strategy and Leadership at GIBS. His key interest areas include Strategic Leadership, People and Organisational capability development and Organisational Science, and he has led strategic projects including the GIBS Innovation laboratory, the GIBSDirect learning portal and process redesign of the executive education function.
Julie Swann
Georgia Institute of Technology
Harold R. and Mary Anne Nash Professor, School of Industrial and Systems Engineering; Co-director, Center for Health & Humanitarian Systems
Dr. Swann’s current research interests include applications of economics and optimization to healthcare policy, which recently led her to co-founded the Health Analytics Group at Georgia Tech. Her research interests in supply chains and health systems intersect in her work to improve planning and response to humanitarian crises. In addition to her university experience, Dr. Swann participated in several research projects at General Motors and IBM, focusing on pricing in different industries. At General Motors, Dr. Swann developed a tool integrating pricing, production and distribution of vehicles while meeting Corporate Average Fuel Economy (CAFE) requirements. At IBM, she explored pricing models for efficient bandwidth allocation. Dr. Swann received her B.S. in Industrial Engineering from the Georgia Institute of Technology in 1996 and her M.S. and Ph.D. in Industrial Engineering and Management Sciences from Northwestern University in 1998 and 2001, respectively.
Luk Van Wassenhove
INSEAD
Academic Director, Humanitarian Research Group
Luk Van Wassenhove currently leads the Humanitarian Research Group at INSEAD and holds the Henry Ford Chair of Manufacturing. He created the INSEAD Social Innovation Centre and acted as academic director until September 2010. His recent research is focused on closed-loop supply chains (product take-back and end-of-life issues) and on disaster management (humanitarian logistics). He is senior editor for Manufacturing and Service Operations Management and departmental editor for Production and Operations Management. He publishes regularly in Management Science, Production and Operations Management, and many other academic as well as management journals (like Harvard Business Review, and California Management Review).
He is the author of many award-winning teaching cases and regularly consults for major international corporations. In 2005, Professor Van Wassenhove was elected Fellow of the Production and Operations Management Society (POMS). In 2006, he was the recipient of the EURO Gold Medal for outstanding academic achievement. In 2009 he was elected Distinguished Fellow of the Manufacturing and Services Operations Management Society (MSOM). In 2013 he became Honorary Fellow of the European Operations Management Association (EUROMA). He is a member of the Royal Flemish Academy of Sciences.